Account & data deletion
Delete your TiffinCare account
If you use the TiffinCare parent app, you can request deletion of your account and associated personal data. We process requests within 30 days.
Email support@tiffincare.comHow to request deletion
- Open the TiffinCare parent app and note the mobile number used to sign in.
- Email support@tiffincare.com from your registered email (or mention your mobile in the message).
- Use the subject line: Account deletion request.
- We will verify ownership and confirm once your account and data are deleted.
You can also use Profile → Contact Us in the app to reach our support team.
What we delete
- •Parent profile (name, mobile number, login credentials)
- •Child profiles linked to your account
- •Lunch orders, absences, and meal preferences
- •In-app notifications and referral data tied to your account
What may be retained
- •Payment or invoice records we must keep for legal, tax, or audit purposes (typically up to 7 years, as required by law).
- •Anonymised or aggregated data that cannot identify you.
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